Gary Scheiner, the owner of Gentlemen's Resale, is supremely proud of being in business for over twenty years. He began his shop in 1992 with help from his mother-in-law, Myrna Skoller, who owned Designer Resale next door (which has since become Designer Revival). At the time, Gary was working in construction after receiving a teaching degree during a time when no teaching positions were available. As is still the case, there were not many men's consignment stores. Gary explained to us that many shops sold men's clothing, but rarely exclusively and usually only a few racks at a time. His mother-in-law gave him what men's items she had and Gary was pleased to find that he soon had a loyal band of customers - from tourists to recent graduates who needed interview outfits. Today, close to twenty-five years later, he still attracts a wide range of individuals. On the day that I visited, Gary informed me that he had just had a customer who sought him out after getting off a plane from his native Australia. "Someone visited me from the other side of the planet," Gary said in disbelief.
As for what he credits his success to, he has always had spotlessly ethical policies. "You can't survive twenty-three years if you're not honest," he said when I visited in 2015. He also thanks the neighborhood, pointing out that there are many gentlemen who have excellent taste in clothes who live in the area and that they often need to give things away for the sake of storage. He is continuously pleased with the clothes that he receives. For example, he showed us a Berlutti overcoat made of baby llama worth about $10,000-$15,000, and went on to say that he has a storeroom full of high priced items.
It also helps that Gary has a good eye. "I know clothes," he admitted. I believe, however, that it is Gary's warm and friendly relationship with his customers that plays an important role in his success. He has a very strong mailing list and makes a point of being on a first name basis with people who come by more than once or twice. Gary also has a reasonable consignment system, which probably explains why many men return. He holds onto items for ninety days and splits all earnings fifty-fifty with the provider. There is a clearly marked color-coded tier for how the price of an item drops each month. Clothes must arrive dry-cleaned and Gary tries to keep his stock current (within two to three years), though he has been known to take one or two vintage pieces in very special circumstances.
I was most impressed with how well organized the space is, with easily viewable racks. It is clear that Gary takes pride in his work. "We get consignments every day," he said, and joked that some loyal customers will not tell friends that Gentlemen's Resale exists, for fear of shopping competition. When I asked Gary if he still loved the business after so many years, he replied in true New York fashion, "It's tough work. I don't know if I love it," and then paused before confirming, "Yeah, I love it!"