Within a serene, residential environment, the Lowell’s goal is to make its guests believe that they are living in a luxurious private townhouse - a glamorous “home away from home. ” The landmark building, which was built in 1928 and became the Lowell in 1984, has a reasonably small number of guest rooms with twenty-seven deluxe rooms and forty-seven suites emphasizing quality over quantity with no two stays being exactly alike. Before guests arrive, a story is developed for the time they will be on 63rd Street, including bedding, food, and drink preferences. And when welcomed, guests are provided with age-appropriate amenities, a welcome beverage and an in-room orientation. “Guest relations is one of the most important jobs, ” explained Marketing Director Sarah Bolton. Each room has its own set of unique décor, handpicked by designer Michael Smith, revered for his cohesion of European classics with American modernism. Even the bathrooms are garnished with DDC 28 amenities from the hotel owner’s exclusive line, and rare urban amenities like terraces and wood-burning fireplaces are included in many of the rooms. Five of the suites are also themed: the garden suite, the Hollywood suite, the Manhattan suite, and two Lowell suites. The penthouse suite, complete with a full kitchen, Mac computer, and four terraces, controls the seventeenth floor, and every inch of the 2500 square foot space is tastefully decorated. Hand-painted de Gornay wallpaper lines the master bedroom, depicting a natural environment in soft hues. Patterned-rugs interact nicely with specially selected furniture, and shelves are filled with books and intriguing sculptural objects. The suite can also be used as a private event space when not reserved for guests. On the second floor, the Pembroke Room offers breakfast, a daily afternoon tea, and pre-theater dinner. Seating sixty, the room is filled with delicate chandeliers, adorable teapots, beautiful flower arrangements, and cushy seating. The chef de cuisine, Michael Fred, prepares French and American fare. When asking friends to describe the experience that they could recall from their stay at The Lowell a few years back, the words that came to mind for them were elegant, small (in the best possible way) and the phrase "attention to detail. " They described the rooms as being decorated so beautifully that they felt as though they were a guest at a friend's elegant Upper East Side penthouse apartment, rather than at a hotel. "Nothing uniform or commercial about the Lowell. " They went on to say that the Lowell staff was the ultimate in professional and met their wants and needs before they even realized that they wanted or needed them. And, my favorite was the comment from their daughter, who said it was her favorite hotel and her best memory is of the fresh fragrant smell of flowers in the lobby. A glamorous “home away from home, ” the Lowell is a perfectly situated on 63rd street - a tree-lined, quiet location just a few blocks away from some of the city’s classiest commercial centers. The hotel prides itself on being timeless – it blends classic and contemporary styles to best create a residential character, and does so impeccably.